Friendly reminder: Aristata Communications is now a Visionary Broadband Company. Your credit card charges and ACH payments for Internet services will state Visionary Broadband.
Aristata does not share your information. However, we need to officially inform you of that to fulfill federal requirements.
The Federal Communications Commission requires us to post our Customer Proprietary Network Information (CPNI) policy. Federal law defines CPNI as follows:
Customer Proprietary Network Information (CPNI) is information that relates to the quantity, technical configuration, type, destination, location, and amount of use of a telecommunications service, subscribed to by any customer of a telecommunications carrier, and that is made available to the carrier by the customer solely by virtue of the carrier- customer relationship;” 47 U.S.C. § 222(h)(1)(A); see also 47 C.F.R. § 64.2003.
In plain English, it’s the networking information generated when you use internet or Voice service.
Some examples of CPNI information include the types of telecommunications services you currently purchase, how you use them, and the billing information related to those services. That encompasses items such as local and long-distance calls, and your internet service.
Other information related to how the Internet operates, information that web pages use, etc. may or may not be considered CPNI because the FCC has changed the classification of broadband. That determination is currently on appeal in federal court.
Aristata takes your privacy seriously. Under federal law, broadband providers who offer VoIP and any telecommunications carrier that receives or obtains CPNI as a result of the operation of its network must take reasonable measures to protect that information from unauthorized disclosure.
Aristata is allowed to use CPNI for billing, providing service, 911 calls, and to comply with court-ordered information requests. We are permitted to disclose CPNI information to our customers of record and to persons that our customers have authorized to receive this information.
If someone calls and requests your CPNI information and we have no authorization for that person, then we cannot provide the information to them.
Beyond that, Aristata does not share any CPNI information for marketing purposes and does not anticipate doing so in the future.
If that changes, you’ll be notified by email and will be given the option to opt out.
Aristata does not currently share any CPNI information for marketing and does not anticipate sharing CPNI information in the future.
If at some point Aristata decides to use this information in order to better serve you as our customer, we will first notify you by email before using your information.
If you do not want us to use your information to offer additional services, you can let us know through email at Billing@AristataCommunications.com. Your decision will remain in effect unless you change it.
