All customers subscribed to Aristata FCC authorized Interconnected VoIP service (“Voice Service”) must sign the E911 Disclosure and Notice Addendum. The notice can be viewed in full here. You will also receive a copy of the notice during the processing of your Voice order. It’s important to read through the notice because Aristata’s Voice Service works differently than regular landline phones. It’s especially important to be aware of these differences during emergencies because power failures and Internet outages will affect your ability to call 911 and other emergency services.
Aristata’s E911 Disclosure and Notice Addendum is intended to ensure all Voice customers understand these limitations. The disclosure is also required by the Federal Communications Commission. The disclosure describes the following must-know scenarios: