Aristata provides remote technical support up to the Aristata equipment demarcation point, which is a fancy way of saying the spot where Aristata’s network ends and your internal network begins.
With a leased router, this point is the Aristata provided router. If the router is not leased from us, the demarcation point stops at the personal router.
Essentially, we can only provide full support for routers that we provide. This means our technical support cannot extend to your internal network if you have your own router.
Luckily, we know some great people in the area that can help you optimize the internal network for your business. For help with your integration, consider looking into one of the following companies:
Knight Custom Electronics
You can also give us a call and we will be happy to provide more detailed recommendations!
We bridge the digital divide in the Central Rockies while transforming the relationships we have with our communities and customers to create a lasting, positive impact for generations ahead.
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Aristata Communications Voice included
Unlimited local and long-distance calling to the US and Canada
Over 35+ calling features, like voicemail, call waiting, and call forwarding
Add a second line for $29.95* per month
* Pricing does not include taxes. surcharges, and fees, which are subject to change
Customer Care and Tech Support Hours Extended.
Read more about the new extended hours here.