Services & Pricing

The speeds you need at prices you can afford.
Local support, straightforward pricing.
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The speeds you need at prices you can afford.

Local support, straightforward pricing.

Up to 25 Mbps Download / 3 Mbps Upload
Home Basic TFW 25/3
  • Unlimited Internet access without data caps
  • Sufficient for online essentials such as email, audio streaming and social media
  • Optional Router Lease for an additional $10 per month

$100/mo

Broadband Facts

Aristata Communications

Basic Wireless Up To 25Mbps/3Mbps

Fixed Broadband Consumer Disclosure

Monthly Price $100.00

This Monthly Price is not an introductory rate.This Monthly Price does not require a contract.

Additional Charges & Terms

Provider Monthly Fees
  • Optional WiFi Router$11.04
  • Optional Voice Line$22.02
  • CBRS (if applicable)$4.50
  • Regulatory Compliance$10.40
One-time Fees at the Time of Purchase
  • Installation$100.00
  • Voice Activation (if applicable)$49.95
Government Taxes Varies by Location

Discounts & Bundles

  • Military Discount10%

Speeds Provided with Plan

Typical Download Speed 25 Mbps

Typical Upload Speed 3 Mbps

Typical Latency 28 ms

Data Included with Monthly PriceUnlimited

Network Management Read our Policy

Privacy Read our Policy

Customer Support

Contact Us: 719.937.7700

 support@aristatacommunications.com

 https://www.aristatacommunications.com/contact/

Up to 25 Mbps Download / 3 Mbps Upload
Home Basic TFW 25/3
  • Unlimited Internet access without data caps
  • Sufficient for online essentials such as email, audio streaming and social media
  • Optional Router Lease for an additional $10 per month

$100/mo

Broadband Facts

Aristata Communications

Basic Wireless Up To 25Mbps/3Mbps

Fixed Broadband Consumer Disclosure

Monthly Price $100.00

This Monthly Price is not an introductory rate.This Monthly Price does not require a contract.

Additional Charges & Terms

Provider Monthly Fees
  • Optional WiFi Router$11.04
  • Optional Voice Line$22.02
  • CBRS (if applicable)$4.50
  • Regulatory Compliance$10.40
One-time Fees at the Time of Purchase
  • Installation$100.00
  • Voice Activation (if applicable)$49.95
Government Taxes Varies by Location

Discounts & Bundles

  • Military Discount10%

Speeds Provided with Plan

Typical Download Speed 25 Mbps

Typical Upload Speed 3 Mbps

Typical Latency 28 ms

Data Included with Monthly PriceUnlimited

Network Management Read our Policy

Privacy Read our Policy

Customer Support

Contact Us: 719.937.7700

 support@aristatacommunications.com

 https://www.aristatacommunications.com/contact/

Up to 100 Mbps Download / 20 Mbps Upload
Fiber 100
  • Optional Router Lease for an additional $10 per month

Broadband Facts

Aristata Communications

Fiber 100Mbps/20Mbps

Fixed Broadband Consumer Disclosure

Monthly Price $60.00

This Monthly Price is not an introductory rate.This Monthly Price does not require a contract.

Additional Charges & Terms

Provider Monthly Fees
  • Optional WiFi Router$11.04
  • Optional Voice Line$22.02
  • Regulatory Compliance$7.28
One-time Fees at the Time of Purchase
  • Installation$100.00
  • Voice Activation (if applicable)$49.95
Government Taxes Varies by Location

Discounts & Bundles

  • Military Discount10%

Speeds Provided with Plan

Typical Download Speed 100 Mbps

Typical Upload Speed 20 Mbps

Typical Latency 12 ms

Data Included with Monthly PriceUnlimited

Network Management Read our Policy

Privacy Read our Policy

Customer Support

Contact Us: 719.937.7700

 support@aristatacommunications.com

 https://www.aristatacommunications.com/contact/

Up to 100 Mbps Download / 20 Mbps Upload
Fiber 100
  • Optional Router Lease for an additional $10 per month

$60/mo

Broadband Facts

Aristata Communications

Fiber 100Mbps/20Mbps

Fixed Broadband Consumer Disclosure

Monthly Price $60.00

This Monthly Price is not an introductory rate.This Monthly Price does not require a contract.

Additional Charges & Terms

Provider Monthly Fees
  • Optional WiFi Router$11.04
  • Optional Voice Line$22.02
  • Regulatory Compliance$7.28
One-time Fees at the Time of Purchase
  • Installation$100.00
  • Voice Activation (if applicable)$49.95
Government Taxes Varies by Location

Discounts & Bundles

  • Military Discount10%

Speeds Provided with Plan

Typical Download Speed 100 Mbps

Typical Upload Speed 20 Mbps

Typical Latency 12 ms

Data Included with Monthly PriceUnlimited

Network Management Read our Policy

Privacy Read our Policy

Customer Support

Contact Us: 719.937.7700

 support@aristatacommunications.com

 https://www.aristatacommunications.com/contact/

Up to 500 Mbps Download / 80 Mbps Upload
Fiber 500
  • Optional Router Lease for an additional $10 per month

Broadband Facts

Aristata Communications

Fiber 500Mbps/80Mbps

Fixed Broadband Consumer Disclosure

Monthly Price $85.00

This Monthly Price is not an introductory rate.This Monthly Price does not require a contract.

Additional Charges & Terms

Provider Monthly Fees
  • Optional WiFi Router$11.04
  • Optional Voice Line$22.02
  • Regulatory Compliance$8.84
One-time Fees at the Time of Purchase
  • Installation$100.00
  • Voice Activation (if applicable)$49.95
Government Taxes Varies by Location

Discounts & Bundles

Speeds Provided with Plan

Typical Download Speed 500 Mbps

Typical Upload Speed 80 Mbps

Typical Latency 12 ms

Data Included with Monthly PriceUnlimited

Network Management Read our Policy

Privacy Read our Policy

Customer Support

Contact Us: 719.937.7700

 support@aristatacommunications.com

 https://www.aristatacommunications.com/contact/

Up to 500 Mbps Download / 80 Mbps Upload
Fiber 500
  • Optional Router Lease for an additional $10 per month

$85/mo

Broadband Facts

Aristata Communications

Fiber 500Mbps/80Mbps

Fixed Broadband Consumer Disclosure

Monthly Price $85.00

This Monthly Price is not an introductory rate.This Monthly Price does not require a contract.

Additional Charges & Terms

Provider Monthly Fees
  • Optional WiFi Router$11.04
  • Optional Voice Line$22.02
  • Regulatory Compliance$8.84
One-time Fees at the Time of Purchase
  • Installation$100.00
  • Voice Activation (if applicable)$49.95
Government Taxes Varies by Location

Discounts & Bundles

Speeds Provided with Plan

Typical Download Speed 500 Mbps

Typical Upload Speed 80 Mbps

Typical Latency 12 ms

Data Included with Monthly PriceUnlimited

Network Management Read our Policy

Privacy Read our Policy

Customer Support

Contact Us: 719.937.7700

 support@aristatacommunications.com

 https://www.aristatacommunications.com/contact/

Up to 1 Gbps Download / 80 Mbps Upload
Fiber 1 Gig
  • Optional Router Lease for an additional $10 per month

$110/mo

Broadband Facts

Aristata Communications

Fiber 1Gig/80Mbps

Fixed Broadband Consumer Disclosure

Monthly Price $110.00

This Monthly Price is not an introductory rate.This Monthly Price does not require a contract.

Additional Charges & Terms

Provider Monthly Fees
  • Optional WiFi Router$11.04
  • Optional Voice Line$22.02
  • Regulatory Compliance$11.44
One-time Fees at the Time of Purchase
  • Installation$100.00
  • Voice Activation (if applicable)$49.95
Government Taxes Varies by Location

Discounts & Bundles

Speeds Provided with Plan

Typical Download Speed 1000 Mbps

Typical Upload Speed 80 Mbps

Typical Latency 12 ms

Data Included with Monthly PriceUnlimited

Network Management Read our Policy

Privacy Read our Policy

Customer Support

Contact Us: 719.937.7700

 support@aristatacommunications.com

 https://www.aristatacommunications.com/contact/

Up to 1 Gbps Download / 80 Mbps Upload
Fiber 1 Gig
  • Optional Router Lease for an additional $10 per month

$110/mo

Broadband Facts

Aristata Communications

Fiber 1Gig/80Mbps

Fixed Broadband Consumer Disclosure

Monthly Price $110.00

This Monthly Price is not an introductory rate.This Monthly Price does not require a contract.

Additional Charges & Terms

Provider Monthly Fees
  • Optional WiFi Router$11.04
  • Optional Voice Line$22.02
  • Regulatory Compliance$11.44
One-time Fees at the Time of Purchase
  • Installation$100.00
  • Voice Activation (if applicable)$49.95
Government Taxes Varies by Location

Discounts & Bundles

Speeds Provided with Plan

Typical Download Speed 1000 Mbps

Typical Upload Speed 80 Mbps

Typical Latency 12 ms

Data Included with Monthly PriceUnlimited

Network Management Read our Policy

Privacy Read our Policy

Customer Support

Contact Us: 719.937.7700

 support@aristatacommunications.com

 https://www.aristatacommunications.com/contact/

Extended Support
Router Lease
  • Extended support for your Wi-Fi enabled devices
  • Full coverage for replacement Wi-Fi routers
Extended Support
Router Lease
  • Extended support for your Wi-Fi enabled devices
  • Full coverage for replacement Wi-Fi routers

$10/mo

    Add Voice Bundle Service to any plan for just $19.95/Month + Taxes & Fees
Support

Residential FAQs

Edit Content

Terrestrial Fixed Wireless is the service that we use to connect many of our rural customers, who may not be able to obtain Internet service from other types of providers, such as cable or DSL companies. We also provide fiber Internet connections and will check your address when you sign up to see which type of service might be available for you.

Fixed wireless service works by beaming a signal from a fixed access point, located at a Tower or other Network Site, to a radio mounted on your home. This radio can vary in size and shape, but typically it looks like a small dish.

The radio picks up the signal from the access point and is then connected to a Wi-Fi router, which provides online access. The Internet traffic travels back and forth from the Wi-Fi router, radio, and tower, allowing you Internet access to stream movies, get on social media, work from home, and travel the web wherever you need to go.

Fixed Wireless service is an excellent solution for rural or otherwise hard-to-serve areas and is how our company got its start delivering Internet service to the community!

Edit Content

Absolutely! We offer a Seasonal Hold option for Internet and Voice customers planning extended absences. Hold must be used for at least one month with a maximum of six months available per calendar year.

If you have had service with us for at least six months, just call our friendly support team at 719.937.7700 option 1 (one) to let us know you’ll be heading out of town, and we’ll take care of the rest.

  • Must be a customer for at least 6 Months.
  • Can only be on vacation hold for max of 6 Months per year.
  • A $60 Activation fee is applicable upon reactivation of service.
  • If service is provided for at least one day during the month, the full month charge is applicable.
  • Prorate is only allowed when coming off Vacation hold.
Edit Content

Most likely, yes. For fixed wireless service, a cable will need to run from the radio to the interior equipment (POE and router). Fiber service requires a physical line, either hung aerially on power poles or through buried conduit, to connect your home.

Buildings can be prewired for service before the drywall goes up during construction to minimize any visible cabling. You can schedule a prewire appointment for one of our technicians to do this work by dialing 719.937.7700 option 1 (one).

If your home is already constructed and no conduit or smurf tube has been installed, then it is likely there will be visible cabling. Our field team will do their best to make the installation as aesthetically pleasing as possible and will be happy to work with you during the installation to create a plan that works for the service and for you!

Edit Content

In an increasingly connected world, we know how important it is to have unlimited data without hidden fees or throttled service, so Aristata provides buffet-style, all-you-can-eat Internet service with no data caps. That means you can use the Internet all you want, within the speed limits of your plan, without worrying about overage fees, throttled speeds, or service interruption.

So go ahead, watch that movie — it won’t cost you any extra.

Support

Residential FAQs

Edit Content

Terrestrial Fixed Wireless is the service that we use to connect many of our rural customers, who may not be able to obtain Internet service from other types of providers, such as cable or DSL companies. We also provide fiber Internet connections and will check your address when you sign up to see which type of service might be available for you.

Fixed wireless service works by beaming a signal from a fixed access point, located at a Tower or other Network Site, to a radio mounted on your home. This radio can vary in size and shape, but typically it looks like a small dish.

The radio picks up the signal from the access point and is then connected to a Wi-Fi router, which provides online access. The Internet traffic travels back and forth from the Wi-Fi router, radio, and tower, allowing you Internet access to stream movies, get on social media, work from home, and travel the web wherever you need to go.

Fixed Wireless service is an excellent solution for rural or otherwise hard-to-serve areas and is how our company got its start delivering Internet service to the community!

Edit Content

Absolutely! We offer a Seasonal Hold option for Internet and Voice customers planning extended absences. Hold must be used for at least one month with a maximum of six months available per calendar year.

If you have had service with us for at least six months, just call our friendly support team at 719.937.7700 option 1 (one) to let us know you’ll be heading out of town, and we’ll take care of the rest.

  • Must be a customer for at least 6 Months.
  • Can only be on vacation hold for max of 6 Months per year.
  • A $60 Activation fee is applicable upon reactivation of service.
  • If service is provided for at least one day during the month, the full month charge is applicable.
  • Prorate is only allowed when coming off Vacation hold.
Edit Content

Most likely, yes. For fixed wireless service, a cable will need to run from the radio to the interior equipment (POE and router). Fiber service requires a physical line, either hung aerially on power poles or through buried conduit, to connect your home.

Buildings can be prewired for service before the drywall goes up during construction to minimize any visible cabling. You can schedule a prewire appointment for one of our technicians to do this work by dialing 719.937.7700 option 1 (one).

If your home is already constructed and no conduit or smurf tube has been installed, then it is likely there will be visible cabling. Our field team will do their best to make the installation as aesthetically pleasing as possible and will be happy to work with you during the installation to create a plan that works for the service and for you!

Edit Content

In an increasingly connected world, we know how important it is to have unlimited data without hidden fees or throttled service, so Aristata provides buffet-style, all-you-can-eat Internet service with no data caps. That means you can use the Internet all you want, within the speed limits of your plan, without worrying about overage fees, throttled speeds, or service interruption.

So go ahead, watch that movie — it won’t cost you any extra.

Edit Content
Customizable solutions for business.

Every business is unique. That’s why Aristata Communications offers customized solutions to fit your needs.

Up to 25 Mbps Download / 3 Mbps Upload
Business Basic TFW 25/3
  • Sufficient bandwidth for basic business processes — email, social media, networking
  • Unlimited Internet access without data caps
  • Optional Router Lease for an additional $10 per month

$100/mo

Broadband Facts

Aristata Communications

Basic Wireless Up To 25Mbps/3Mbps

Fixed Broadband Consumer Disclosure

Monthly Price $100.00

This Monthly Price is not an introductory rate.This Monthly Price does not require a contract.

Additional Charges & Terms

Provider Monthly Fees
  • Optional WiFi Router$11.04
  • Optional Voice Line$22.02
  • CBRS (if applicable)$4.50
  • Regulatory Compliance$10.40
One-time Fees at the Time of Purchase
  • Installation$100.00
  • Voice Activation (if applicable)$49.95
Government Taxes Varies by Location

Discounts & Bundles

  • Military Discount10%

Speeds Provided with Plan

Typical Download Speed 25 Mbps

Typical Upload Speed 3 Mbps

Typical Latency 28 ms

Data Included with Monthly PriceUnlimited

Network Management Read our Policy

Privacy Read our Policy

Customer Support

Contact Us: 719.937.7700

 support@aristatacommunications.com

 https://www.aristatacommunications.com/contact/

Up to 25 Mbps Download / 3 Mbps Upload
Business Basic TFW 25/3
  • Sufficient bandwidth for basic business processes — email, social media, networking
  • Unlimited Internet access without data caps
  • Optional Router Lease for an additional $10 per month

$100/mo

Broadband Facts

Aristata Communications

Basic Wireless Up To 25Mbps/3Mbps

Fixed Broadband Consumer Disclosure

Monthly Price $100.00

This Monthly Price is not an introductory rate.This Monthly Price does not require a contract.

Additional Charges & Terms

Provider Monthly Fees
  • Optional WiFi Router$11.04
  • Optional Voice Line$22.02
  • CBRS (if applicable)$4.50
  • Regulatory Compliance$10.40
One-time Fees at the Time of Purchase
  • Installation$100.00
  • Voice Activation (if applicable)$49.95
Government Taxes Varies by Location

Discounts & Bundles

  • Military Discount10%

Speeds Provided with Plan

Typical Download Speed 25 Mbps

Typical Upload Speed 3 Mbps

Typical Latency 28 ms

Data Included with Monthly PriceUnlimited

Network Management Read our Policy

Privacy Read our Policy

Customer Support

Contact Us: 719.937.7700

 support@aristatacommunications.com

 https://www.aristatacommunications.com/contact/

Up to 100 Mbps Download / 20 Mbps Upload
Fiber 100
  • Optional Router Lease for an additional $10 per month

Broadband Facts

Aristata Communications

Fiber 100Mbps/20Mbps

Fixed Broadband Consumer Disclosure

Monthly Price $60.00

This Monthly Price is not an introductory rate.This Monthly Price does not require a contract.

Additional Charges & Terms

Provider Monthly Fees
  • Optional WiFi Router$11.04
  • Optional Voice Line$22.02
  • Regulatory Compliance$7.28
One-time Fees at the Time of Purchase
  • Installation$100.00
  • Voice Activation (if applicable)$49.95
Government Taxes Varies by Location

Discounts & Bundles

  • Military Discount10%

Speeds Provided with Plan

Typical Download Speed 100 Mbps

Typical Upload Speed 20 Mbps

Typical Latency 12 ms

Data Included with Monthly PriceUnlimited

Network Management Read our Policy

Privacy Read our Policy

Customer Support

Contact Us: 719.937.7700

 support@aristatacommunications.com

 https://www.aristatacommunications.com/contact/

Up to 100 Mbps Download / 20 Mbps Upload
Fiber 100
  • Optional Router Lease for an additional $10 per month

$60/mo

Broadband Facts

Aristata Communications

Fiber 100Mbps/20Mbps

Fixed Broadband Consumer Disclosure

Monthly Price $60.00

This Monthly Price is not an introductory rate.This Monthly Price does not require a contract.

Additional Charges & Terms

Provider Monthly Fees
  • Optional WiFi Router$11.04
  • Optional Voice Line$22.02
  • Regulatory Compliance$7.28
One-time Fees at the Time of Purchase
  • Installation$100.00
  • Voice Activation (if applicable)$49.95
Government Taxes Varies by Location

Discounts & Bundles

  • Military Discount10%

Speeds Provided with Plan

Typical Download Speed 100 Mbps

Typical Upload Speed 20 Mbps

Typical Latency 12 ms

Data Included with Monthly PriceUnlimited

Network Management Read our Policy

Privacy Read our Policy

Customer Support

Contact Us: 719.937.7700

 support@aristatacommunications.com

 https://www.aristatacommunications.com/contact/

Up to 500 Mbps Download / 80 Mbps Upload
Fiber 500
  • Optional Router Lease for an additional $10 per month

Broadband Facts

Aristata Communications

Fiber 500Mbps/80Mbps

Fixed Broadband Consumer Disclosure

Monthly Price $85.00

This Monthly Price is not an introductory rate.This Monthly Price does not require a contract.

Additional Charges & Terms

Provider Monthly Fees
  • Optional WiFi Router$11.04
  • Optional Voice Line$22.02
  • Regulatory Compliance$8.84
One-time Fees at the Time of Purchase
  • Installation$100.00
  • Voice Activation (if applicable)$49.95
Government Taxes Varies by Location

Discounts & Bundles

Speeds Provided with Plan

Typical Download Speed 500 Mbps

Typical Upload Speed 80 Mbps

Typical Latency 12 ms

Data Included with Monthly PriceUnlimited

Network Management Read our Policy

Privacy Read our Policy

Customer Support

Contact Us: 719.937.7700

 support@aristatacommunications.com

 https://www.aristatacommunications.com/contact/

Up to 500 Mbps Download / 80 Mbps Upload
Fiber 500
  • Optional Router Lease for an additional $10 per month

$85/mo

Broadband Facts

Aristata Communications

Fiber 500Mbps/80Mbps

Fixed Broadband Consumer Disclosure

Monthly Price $85.00

This Monthly Price is not an introductory rate.This Monthly Price does not require a contract.

Additional Charges & Terms

Provider Monthly Fees
  • Optional WiFi Router$11.04
  • Optional Voice Line$22.02
  • Regulatory Compliance$8.84
One-time Fees at the Time of Purchase
  • Installation$100.00
  • Voice Activation (if applicable)$49.95
Government Taxes Varies by Location

Discounts & Bundles

Speeds Provided with Plan

Typical Download Speed 500 Mbps

Typical Upload Speed 80 Mbps

Typical Latency 12 ms

Data Included with Monthly PriceUnlimited

Network Management Read our Policy

Privacy Read our Policy

Customer Support

Contact Us: 719.937.7700

 support@aristatacommunications.com

 https://www.aristatacommunications.com/contact/

Up to 1 Gbps Download / 80 Mbps Upload
Fiber 1 Gig
  • Optional Router Lease for an additional $10 per month

$110/mo

Broadband Facts

Aristata Communications

Fiber 1Gig/80Mbps

Fixed Broadband Consumer Disclosure

Monthly Price $110.00

This Monthly Price is not an introductory rate.This Monthly Price does not require a contract.

Additional Charges & Terms

Provider Monthly Fees
  • Optional WiFi Router$11.04
  • Optional Voice Line$22.02
  • Regulatory Compliance$11.44
One-time Fees at the Time of Purchase
  • Installation$100.00
  • Voice Activation (if applicable)$49.95
Government Taxes Varies by Location

Discounts & Bundles

Speeds Provided with Plan

Typical Download Speed 1000 Mbps

Typical Upload Speed 80 Mbps

Typical Latency 12 ms

Data Included with Monthly PriceUnlimited

Network Management Read our Policy

Privacy Read our Policy

Customer Support

Contact Us: 719.937.7700

 support@aristatacommunications.com

 https://www.aristatacommunications.com/contact/

Up to 1 Gbps Download / 80 Mbps Upload
Fiber 1 Gig
  • Optional Router Lease for an additional $10 per month

$110/mo

Broadband Facts

Aristata Communications

Fiber 1Gig/80Mbps

Fixed Broadband Consumer Disclosure

Monthly Price $110.00

This Monthly Price is not an introductory rate.This Monthly Price does not require a contract.

Additional Charges & Terms

Provider Monthly Fees
  • Optional WiFi Router$11.04
  • Optional Voice Line$22.02
  • Regulatory Compliance$11.44
One-time Fees at the Time of Purchase
  • Installation$100.00
  • Voice Activation (if applicable)$49.95
Government Taxes Varies by Location

Discounts & Bundles

Speeds Provided with Plan

Typical Download Speed 1000 Mbps

Typical Upload Speed 80 Mbps

Typical Latency 12 ms

Data Included with Monthly PriceUnlimited

Network Management Read our Policy

Privacy Read our Policy

Customer Support

Contact Us: 719.937.7700

 support@aristatacommunications.com

 https://www.aristatacommunications.com/contact/

Extended Support
Router Lease
  • Extended support for your Wi-Fi enabled devices
  • Full coverage for replacement Wi-Fi routers
Extended Support
Router Lease
  • Extended support for your Wi-Fi enabled devices
  • Full coverage for replacement Wi-Fi routers

$10/mo

    Add Voice Bundle Service to any plan for just $19.95/Month + Taxes & Fees
Support

Business FAQs

Edit Content
Aristata understands the importance of reliability. Backhaul – the link between the network and the World Wide Web – is key to dependable service. Aristata built its network with stable backhaul in mind. In fact, Aristata uses three independent backhaul providers to ensure a redundant connection.
Even with this backhaul system, we know that there is always more work to be done, and we are committed to getting it right by constantly working on customer service and network improvements to create an increasingly more stable and reliable network that won’t let you down.
Edit Content
If you want a faster connection, or decide you can make do with less, go ahead and make the change. We don’t tack on extra fees for changing service. You can also add Voice service at any time! Just call our friendly support staff by dialing 719.937.7700 and pressing 1 (one) to review all the options available and update your account.
Edit Content
In an increasingly connected world, we know how important it is to have unlimited data without hidden fees or throttled service, so Aristata provides buffet-style, all-you-can-eat Internet service with no data caps. That means you can use the Internet all you want, within the speed limits of your plan, without worrying about overage fees, throttled speeds, or service interruption. We want your business to keep running smoothly.
Edit Content
Aristata provides remote technical support up to the Aristata equipment demarcation point, which is a fancy way of saying the spot where Aristata’s network ends and your internal network begins.
With a leased router, this point is the Aristata provided router. If the router is not leased from us, the demarcation point stops at the personal router.
Essentially, we can only provide full support for routers that we provide. This means our technical support cannot extend to your internal network if you have your own router.
Luckily, we know some great people in the area that can help you optimize the internal network for your business. For help with your integration, consider looking into one of the following companies:
  • Knight Custom Electronics
  • cComputerTech
  • Orion Integrations
You can also give us a call and we will be happy to provide more detailed recommendations!
Support

Business FAQs

Edit Content
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Edit Content

Aristata provides remote technical support up to the Aristata equipment demarcation point, which is a fancy way of saying the spot where Aristata’s network ends and your internal network begins.

With a leased router, this point is the Aristata provided router. If the router is not leased from us, the demarcation point stops at the personal router.

Essentially, we can only provide full support for routers that we provide. This means our technical support cannot extend to your internal network if you have your own router.

Luckily, we know some great people in the area that can help you optimize the internal network for your business. For help with your integration, consider looking into one of the following companies:

  • Knight Custom Electronics
  • cComputerTech
  • Orion Integrations

You can also give us a call and we will be happy to provide more detailed recommendations!

Edit Content
Reliable voice services to meet your needs.

Stay in touch with simple, reliable cloud-based voice services.

Unlimited Calling
Aristata Voice
  • Unlimited local and long-distance calling to the US and Canada
  • Over 35+ calling features, like voicemail, call waiting, and call forwarding
* Pricing does not include taxes. surcharges, and fees, which are subject to change

$29.95/mo*

Unlimited Calling
Aristata Voice
  • Unlimited local and long-distance calling to the US and Canada
  • Over 35+ calling features, like voicemail, call waiting, and call forwarding
* Pricing does not include taxes. surcharges, and fees, which are subject to change

$29.95/mo*

Unlimited Calling
Aristata Enterprise/SMB/SOHO
  • Enterprise solutions for businesses of any size with over 35+ advanced calling features, like voicemail, call waiting, and call forwarding
  • Unlimited calling to the Continental US with long-distance and international plans available

Custom quote after review

Unlimited Calling
Aristata Enterprise/SMB/SOHO
  • Enterprise solutions for businesses of any size with over 35+ advanced calling features, like voicemail, call waiting, and call forwarding
  • Unlimited calling to the Continental US with long-distance and international plans available

Custom quote after review

Unlimited Calling
Aristata Fax
  • Dedicated fax line service
  • Use the fax machine you already own to send faxes over the same reliable connection as your Internet and Voice
* Pricing does not include taxes. surcharges, and fees, which are subject to change

$29.95/mo*

Unlimited Calling
Aristata Fax
  • Dedicated fax line service
  • Use the fax machine you already own to send faxes over the same reliable connection as your Internet and Voice
* Pricing does not include taxes. surcharges, and fees, which are subject to change

$29.95/mo*

Support

Voice FAQs

Edit Content
Voice over Internet Protocol (VoIP) may sound a bit complicated on its own, but our voice service is used in the same way as traditional telephones. You don’t need to get a fancy new phone to use it. Just plug your regular landline phone into our analogue telephone adapter (ATA), and you’re good to go! Your voice signals are converted into data so they can be transmitted over the Internet, which allows your phone to run over the same reliable network as your Internet.
Edit Content
The reliability of our network is our highest priority because we know how important connectivity is to you.
If you lose your Internet connection because of a power outage at the service address, your Internet will go down and the voice services will not work.
You can protect against this situation by purchasing an inexpensive uninterruptible power supply (UPS), which provides a battery backup for your equipment and will keep your Internet and voice working even if you lose power as long as our network is still up and running. Please be aware, Voice service will not work in the event of a network outage even with a UPS in place.
Edit Content

Aristata’s voice service includes unlimited local and long-distance calls to the US and Canada, and over 35+ advanced calling features, such as caller ID, call waiting, call forwarding, and voicemail. You can also keep your existing phone number or get a new local number. It’s up to you!

Edit Content
Yes! When you sign up for Voice, just notify customer care that you’d like to port your number. You’ll have to fill out a form authorizing the transfer, but we’ll take care of the rest.
Make sure that you keep your existing phone service active until your number has been ported. If the old account is deactivated before the porting process is completed, there is a chance the number could be lost.
Support

Voice FAQs

Edit Content
Voice over Internet Protocol (VoIP) may sound a bit complicated on its own, but our voice service is used in the same way as traditional telephones. You don’t need to get a fancy new phone to use it. Just plug your regular landline phone into our analogue telephone adapter (ATA), and you’re good to go! Your voice signals are converted into data so they can be transmitted over the Internet, which allows your phone to run over the same reliable network as your Internet.
Edit Content
The reliability of our network is our highest priority because we know how important connectivity is to you.
If you lose your Internet connection because of a power outage at the service address, your Internet will go down and the voice services will not work.
You can protect against this situation by purchasing an inexpensive uninterruptible power supply (UPS), which provides a battery backup for your equipment and will keep your Internet and voice working even if you lose power as long as our network is still up and running. Please be aware, Voice service will not work in the event of a network outage even with a UPS in place.
Edit Content

Aristata’s voice service includes unlimited local and long-distance calls to the US and Canada, and over 35+ advanced calling features, such as caller ID, call waiting, call forwarding, and voicemail. You can also keep your existing phone number or get a new local number. It’s up to you!

Edit Content
Yes! When you sign up for Voice, just notify customer care that you’d like to port your number. You’ll have to fill out a form authorizing the transfer, but we’ll take care of the rest.
Make sure that you keep your existing phone service active until your number has been ported. If the old account is deactivated before the porting process is completed, there is a chance the number could be lost.
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Aristata Communications
We bridge the digital divide in the Central Rockies while transforming the relationships we have with our communities and customers to create a lasting, positive impact for generations ahead.

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Aristata Communications - a Visionary Broadband company
Friendly reminder: Aristata Communications is now a Visionary Broadband Company. Your credit card charges and ACH payments for Internet services will state Visionary Broadband.
Aristata Communications

Additional Information

  • Aristata Communications Voice included
  • Unlimited local and long-distance calling to the US and Canada
  • Over 35+ calling features, like voicemail, call waiting, and call forwarding
  • Add a second line for $29.95* per month
* Pricing does not include taxes. surcharges, and fees, which are subject to change